Privacy Policy

1. Introduction

Welcome to AusLankaServices ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website auslankaservices.com and our services.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Post a classified advertisement
• Contact other users
• Subscribe to our newsletter
• Contact us for support

This information may include:

• Full name and contact information (email, phone number)
• Profile information (photo, business name, ABN)
• Location information (city, state, postcode)
• Professional information (skills, experience, qualifications)
• Payment information (processed securely through Stripe)

2.2 Automatically Collected Information

When you access our services, we automatically collect certain information:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, clicks)
• Cookies and similar tracking technologies

2.3 Information from Third Parties

If you choose to sign in using Google OAuth, we receive basic profile information from Google (name, email, profile picture) as permitted by your Google account settings.

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide, operate, and maintain our services
• To process your transactions and manage your account
• To communicate with you about your account and our services
• To send you updates, marketing communications, and promotional offers (with your consent)
• To respond to your inquiries and provide customer support
• To detect, prevent, and address technical issues and fraudulent activity
• To comply with legal obligations and enforce our terms
• To improve our services through analytics and research
• To support Mission BrightStart and community initiatives

4. Sharing Your Information

We may share your information in the following situations:

4.1 With Other Users

Your public profile information and listings are visible to other users of our platform. Contact information is only shared when you choose to respond to inquiries.

4.2 With Service Providers

We work with third-party service providers who assist us in operating our platform:

• Hosting and infrastructure (Google Cloud Platform)
• Payment processing (Stripe)
• Email delivery (Resend)
• Image storage (Cloudinary or local storage)
• Analytics and monitoring services

4.3 For Legal Reasons

We may disclose your information if required by law, court order, or government regulation, or if we believe such action is necessary to comply with legal obligations or protect our rights.

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure password hashing (bcrypt)
• Regular security audits and updates
• Access controls and authentication
• Automated content moderation

However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Withdraw consent: Withdraw consent for data processing

To exercise these rights, please contact us at privacy@auslankaservices.com

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Types of cookies we use:

• Essential Cookies: Required for the website to function (authentication, security)
• Performance Cookies: Help us understand how visitors interact with our site
• Functional Cookies: Remember your preferences and settings

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some parts of our service may not function properly without cookies. See our Cookie Policy for more details.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your account is deleted, we will remove your personal information within 30 days, except for data we are legally required to retain.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. By using our services, you consent to such transfers. We ensure appropriate safeguards are in place for international transfers.

11. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: